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Privacy Policy – PawthosX Inc

Effective Date: April 28, 2025
Last Updated: May 1st, 2025

PawthosX Inc (“PawthosX,” “we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and safeguard your personal information when you interact with our websites, products, applications, and services (collectively, the “Services”).

By accessing www.pawthosx.com or using our Services, you agree to the terms outlined in this Privacy Policy and our Terms of Use. If you do not agree, please discontinue use immediately.

I. Information We Collect

We collect both Personal Information and Non-Personal Information to provide and improve our Services.

Personal Information includes:

  • Name

  • Email address

  • Phone number

  • Clinic or hospital information

  • Mailing address

  • Information submitted via contact forms, demo requests, or service inquiries

Non-Personal Information includes:

  • Device type and operating system

  • Browser type

  • Referring and exit URLs

  • Usage and clickstream data

  • General location, date/time of access

  • Aggregated behavioral patterns

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We also use cookies and similar technologies to collect certain data and personalize your experience. You may disable cookies via your browser settings, though some features may be limited.

II. How We Use and Share Information

We use your information to:

  • Respond to questions or requests

  • Provide service alerts or updates

  • Deliver marketing or promotional communications

  • Improve our offerings and user experience

  • Comply with legal or regulatory obligations

We do not sell or rent your personal data. However, we may share your information with third-party service providers acting on our behalf (e.g., email platforms, CRM systems, hosting providers), under strict confidentiality obligations.

We may disclose information if required by law, to enforce our Terms, prevent fraud, or protect user safety.

Non-Personal Information

This is used for analytics, usage trends, and performance optimization. We reserve the right to share anonymized insights with partners and stakeholders.

In the event of a corporate transaction (e.g., merger, acquisition), your data may be transferred in accordance with this policy.

III. SMS/Text Messaging Terms

By providing your phone number and opting into SMS communications, you agree to the following:

  • Consent: You authorize PawthosX to send you texts related to appointment reminders, service alerts, operational updates, and promotions.

  • Frequency: Message frequency may vary based on your preferences and interactions.

  • Opt-Out: Reply "STOP" to any message to unsubscribe. You will receive a confirmation message and no further texts unless you re-subscribe.

  • Help: Reply "HELP" to any message or contact admin@pawthosx.com for assistance.

  • Charges: Message and data rates may apply based on your mobile plan.

  • Carrier Disclaimer: Mobile carriers are not liable for delayed or undelivered messages.

All information shared via SMS is governed by this Privacy Policy.

IV. Data Security

We employ industry-standard security measures, including:

  • SSL encryption

  • Secure cloud storage

  • Password-protected user accounts

  • Firewall-protected infrastructure

No system is infallible. By using our Services, you acknowledge and accept these risks.

V. Your Rights and Choices

You may:

  • Opt out of promotional emails at any time using the “unsubscribe” link

  • Request updates or deletion of your personal information

  • Manage your communication preferences in your account (if applicable)

Administrative and service-related notices may still be sent regardless of your marketing preferences.

VI. Children’s Privacy

PawthosX does not knowingly collect personal information from children under the age of 13. If you believe such data has been submitted, contact us immediately at admin@pawthosx.com and we will take prompt action.

VII. External Links and Third-Party Tools

Our website may contain links to third-party websites or services. This Privacy Policy does not apply to external sites. We encourage users to review the privacy policies of those platforms before use.

VIII. Changes to This Policy

We may update this Privacy Policy periodically.

  • Material changes will be communicated via email or a notice on our website and will take effect 30 days after posting.

  • Minor updates take effect immediately upon posting.

Please check this page periodically to stay informed.

IX. Contact Information

PawthosX Inc
admin@pawthosx.com
131 Continental Dr, Suite 305, Newark, DE 19713, USA

(302)-283-9653

PawthosX LLC registered in the State of Indiana is a wholly owned subsidiary of PawthosX Inc, a Delaware Corporation.

PawthosX
Terms & Conditions of Service

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